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Customer Service Statistics Every Small Business Needs to Know

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The Fine Line Between a Customer-Oriented Business and a Customer Obsessed Business

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When (Not) to Listen to Your Customer

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Here’s What Clients Hate About You

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Put The Social Into Social Media!

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Be the Customer – Guest Post from @ChipRBell

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Start Incorporating Tech In Retail Or You’ll Get Left In The Dust

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Retail: How to Keep Your Customers Coming Back

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Tips to Turn Potential Customers into Real Customers

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Starting A Shop? Here Are Some Tricks Of The Trade